About Us

Lloyd Ferguson
President/CEO
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Lloyd started in the travel industry at age 12, handwriting group tickets for his father (Totem’s founder), for 5 cents each! His responsibilities include, overseeing the operation, supplier negotiations and seeking out new opportunities to grow the business. When not working on the business, he’s pursuing his passion for adventure travel around the world and has recently returned from East Africa where he summited Kilimanjaro, safaried in Tanzania and travelled around Zanzibar.

Annette Lovick ACC
Manager/Group Coordinator/Leisure Consultant
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Annette started her career in the Travel Industry in 1997 as a Consultant and Tour Guide and joined our team in 2002. She is an Accredited Cruise Counsellor, specializing in leisure and group Travel. Annette loves all types of travel but cruising is her absolute passion. Her most recent Cruise tours have included the Mexican Riviera, Panama Canal, Caribbean and the Mediterranean. She also hosts a number of our bus tours travelling South of the Border.

Shelley Tyson
Corporate/Leisure Consultant
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Shelley began her career with Totem Travel fresh out of the Selkirk College Travel Program in 1992. Her specialty is Corporate travel and complex overseas airfares but she also handles leisure travel requests. Shelley is our go-to woman whenever there’s a technology issue in the office. She has travelled to England, Alaska, Mexico, Scotland and Kenya and most recently to South Africa and Manzanillo, Mexico.

Kim Drake
Corporate/Leisure Consultant
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A born and raised Rossland girl, Kim started in the travel industry in 1992 before starting her family in 1998. She returned to the Travel industry in 2002 to Henne Travel and took over the business in 2009. In May 2014 Kim moved to our office to join our Totem family.

She has sailed on 2 cruises and has travelled to Japan, England, the Netherlands, Puerto Vallarta, Cabo San Lucas and Mazatlan in Mexico, as well as several trips to Las Vegas and Disneyland.

If you are looking for her during the winter months, when she’s not in the office, you will find her in the hockey rink cheering on her 2 teenage boys. Kim is passionate about and actively involved with the Greater Trail Minor Hockey Association, where she sits on the board as Vice President and Registrar.

Stop by or give Kim a call for all your Travel and Travel Insurance needs.

Karen LeRose
Leisure Consultant
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Karen was born in Germany and is fluent in German. She began her career in the travel industry in 1985 and joined the Totem Team in 2003.

She has travelled to Hong Kong, India, Africa, Germany, Italy, France, Switzerland, Austria, Mexico, Indonesia, Australia, New Zealand, Britain, St Thomas, California, Maritimes, New York and San Francisco. Two of her passions include wine tasting and walking/hiking tours and is looking forward to her next adventure, walking in Germany. Karen is co-founder of the local “Art of Wine” fundraiser, raising money for the Children’s Ward at Kootenay Boundary Regional Hospital.

Jaclyn Best
Wedding Specialist/Leisure Consultant
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Jaclyn moved to the Trail area at age 16 with her family and spent many years here enjoying all the area had to offer. Jaclyn later moved to Auckland, New Zealand and began working for Air New Zealand. During that time Jaclyn got married and started a family. In 2006 she decide to move her family back to the Trail area and raise and grow her family here.

Jaclyn joined the the Totem Travel team in 2017 to specialize in destination weddings and leisure travel. Jaclyn has been to Disneyland and Vegas many times in her travels and enjoys taking off for road trips down the western Untied States coastline. Jaclyn’s travels have also taken her to many places in Canada and she has seen most of New Zealand, she has also been to the Cook Islands.

When Jaclyn is not in the office you can usually find her at a lake camping or up at the ski hill with her family.